Frequently Asked Questions

01

What does AyurPuran offer?

AyurPuran offers Ayurvedic skincare and hair-care products, including face wash, creams, serums, masks, face mists, eye and lip care, soaps, and hair oil.

02

How do I choose the right product for my skin or hair?

Start with the product description and ingredient list, and check the skin or hair type and concern the product is intended for. If you’re unsure, contact us before ordering.

03

Where can I find a product’s ingredients?

Check the product page and the product label for its ingredients and directions. If you have a known allergy or sensitivity, review the full list before use.

04

How do I use my product?

Follow the directions on the product page or label, including the amount, frequency, and whether to apply it in the morning or evening. Introduce new products one at a time.

05

Should I patch-test a product first?

Yes. Apply a small amount to a discreet area and wait to check for a reaction before using it more widely. Stop using the product if irritation occurs.

06

How long will it take to see results?

Results vary by person, product, and routine. Use the product as directed; we can’t promise a particular result or timeline.

07

Can I use more than one AyurPuran product in my routine?

Some products may be used together, but follow each product’s directions and introduce them gradually. If you’re unsure about a combination, ask a skincare professional.

08

How should I store my products?

Follow the storage directions on the label. Keep products closed and away from conditions such as excessive heat or direct sunlight if the label advises it.

09

Are the products suitable during pregnancy, breastfeeding, or for children?

Suitability depends on the specific product and the person using it. Review the ingredients and label, and consult a healthcare professional before use.

10

How do I place an order?

Choose a product, add it to your cart, and follow the checkout steps on our website. Available payment and delivery details are shown during checkout.

11

How can I check delivery charges and estimated delivery time?

Your delivery charge and estimated timeline are shown at checkout and may depend on your location and order. Check the website for any current shipping offers.

12

Can I change or cancel an order after placing it?

Contact us as soon as possible with your order number. We’ll check whether the order can still be changed or cancelled.

13

What should I do if my order arrives damaged or incorrect?

Contact us promptly with your order number and clear photos of the item and packaging. Our team will review the issue and explain the next steps under the applicable order policy.

14

How can I contact AyurPuran?

Email contact@ayurpuran.com or call 1800 202248. Please include your order number when asking about an order.